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Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 575.393.4625 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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The Boerner’s Appliance Experience

Service

We offer Residential and In-Shop Service for most major household appliance brands. Call us at 575.393.4625 or send us your request to schedule a service call.

Submit your online request form and we will contact you with a scheduled date and time.
In the message box please provide the following information: Type of appliance, Brand name, Model #, Description of problem (what is the appliance doing wrong or not doing that it should be).

When we arrive for a service call, we will diagnose your appliance and then give you a quote for doing the repair which will include the diagnostic fee. Parts and any additional labor will be quoted to you at this time. If you decide not to have the repair done, then you will just owe the diagnostic/service call fee of $75 for each appliance, (plus trip charge if outside Hobbs, NM city limits). We also provide In-Shop Service for $60 diagnostic fee (plus parts and additional labor if needed). We also provide In-Shop Service for $60 diagnostic fee (plus parts and additional labor if needed).


Payment Terms

Please note that we do ask for payment after the repair is complete at the time of the service call. For your convenience we take cash, check, or credit card. We also ask that a homeowner is present for our first appointment. If you will not be at the home when the repair is completed, you can make a payment by calling us with your credit card information.

Installations

We also provide installation services for the following: Dishwashers, Over the Range Microwaves, Wall Ovens, Cooktops, Vent Hoods, Undercounter Ice Makers, Washers, Dryers, and Garbage Disposals. Among other things, we can covert your gas range burners to propane gas (depending on conversion kit availability). Contact us for more information!


Parts

Looking for a Part? We stock a wide variety of appliance parts or we can order your part and get it for you usually within 1 to 2 business days. Call us at 575.393.4625 or submit your online request form and in the message box type your model # and part # or part name needed so we can help you get the part you need to get your appliance going again.



Thinking about purchasing a new appliance instead of repairing the old one?

We can help you! After we diagnose the problem, if you decide you want to purchase a new appliance from us we will give you a 50% credit of the paid diagnostic fee to be used towards your new purchase. Plus you will also receive peace of mind knowing that ‘We Service What We Sell’, in other words we will take care of you after the sell. If your new appliance breaks down, all you have to do is call us and you will be taken care of right away! We are committed to offering the most professional appliance repair service available. You will enjoy the assurance of a high-quality service experience.


Appliances

We offer New, Scratch & Dent, and Used Appliances. We carry In-Stock a variety of New Appliances. Our Scratch and Dent selection includes new appliances with cosmetic damage and showroom demos. We also have Used Appliances. We have been selling used appliances for decades. Our customers have come to trust our products, because they are confident in the quality of our appliances. All our appliances come with a Parts & Labor Warranty.


Service Request Form