Welcome to our website! As we have the ability to list over one million items on our web site (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our web site.

However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 575.393.4625 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our web site, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

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Frequently Asked Questions

What type of guarantee comes with the product?

New appliance products that boernerappliance.com sells come with the manufacturer's warranty. Scratch & Dent as well as Used appliances also come with a Parts & Labor Warranty, unless otherwise noted.

Can I get my new product installed?

Professional delivery and/or installation are available. boernerappliance.com would be happy to coordinate delivery and/or installation for you.

What is the best way to shop at boernerappliance.com?

All methods are good but the "in store" experience, with the product right in front of you, with our professional staff assisting you, is always the best.

How does your sales and service compare to the home center and other large regional and national chains?

At Boerner’s Appliance we welcome our customers and give them a comfortable and enjoyable shopping experience. Our knowledgeable staff is ready to answer questions, help with financing, and get the product to the customer as quickly as possible. We have a service team that is able to do the delivery and we also can service the appliances in warranty or beyond the warranty period. We have longtime customers and welcome in new consumers everyday that are ready to shop with a company that cares.